| 1 |
| Listen All | Person A | Person B |
A: "Barbara, did you finish the report on XYZ Company?"
B: "Yes. I just finished today."
A: "I would like to review them before we send the report. Can you give me a copy?"
B: "Sure. Would you like a hard copy?"
A: "No. Just send me the path to the location of the report. I'll look them over on my computer."
B: "Sure. I'll give you permission for the folder. You can find them at barbara01 slash XYZ. I'll give you permission right now."
A: "Great. Thanks."
|
| 2 |
| Listen All | Person A | Person B |
A: "John, are you having problems with your network?"
B: "I think our whole network is down for upgrades. It should be back up in an hour."
A: "That's too late. I need the review documents from the company network share."
B: "I have a copy of that on my computer."
A: "Really? Can I get a copy?"
B: "Sure. But since the network is down, I'll have to put it on a disk for you."
A: "That would be great."
B: "Do you have a floppy disk?"
A: "I think I have one on my desk. Here it is."
B: "Ok. It's saving now. Here you go."
A: "Thanks. You saved me a great deal of trouble. I'm so glad you had a copy of this on your machine."
B: "No problem. I'm glad I could help."
|
| 3 |
| Listen All | Person A | Person B |
A: "Don't we need a tax software to do this work?"
B: "Yeah. Don't you have it installed on your computer?"
A: "No. They said they would install it for me, but they didn't do it yet."
B: "Go ask your manager. He probably forgot."
A: "That's a good idea. Is there an instructional manual for this software?"
B: "It's in the second file cabinet under Software Applications."
A: "Thanks. I'll probably need it when I get the software."
B: "Actually, it's not that difficult to use. I think you should be able to figure it out without the manual. The manual is only good for advanced options that we don't really need."
A: "You're probably right. Many of the manuals I've read were not that helpful. Do you mind if I come to you for questions when I am using the software?"
B: "Not at all. Feel free to ask any questions. If I know the answer, I'll let you know."
A: "Great. I better go find the manager to get the software installed on my computer."
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